Planwell Technology has been implementing IT Service Management solutions since 1991.
This expertise has helped us to craft a series of consulting offerings that take our customers on a step-by-step journey to changing the way that they work.
This allows Planwell to:
We provide an experienced and highly qualified consulting and project management team that has an outstanding track record in project deliveries.
To implement either an out of the box application, or develop a custom application, the Customer and Planwell work closely together to plan and execute the tasks necessary for its successful installation and deployment. The implementation is not complex from a technical standpoint, however, because it frequently involves business process automation across organisational boundaries, particular attention must be given during the design phase to the impact the new application will have on the users and the organisation.
Our project teams have developed an extensive implementation methodology. This implementation framework follows a stringent quality assurance process during the engagement. The team of consultants from Planwell Technology have all received vendor and ITIL training, and are experienced in implementing best practices ITSM solutions including;
Incident and Request Management
Change and Release Management
Service Level Management
The services provided by the consultants include:
Business Process Development and Re-engineering
Development and Customisation of ITSM applications
Interface development with other products
Programming and Project Management
End to End System implementation
Customised and out of box system deployment
Your business has a unique infrastructure designed to meet particular business, customer and end-user needs.
Custom consulting often provides the most cost-effective solution to manage and improve an organizations business applications and system management issues.
Planwell has been providing ITIL consulting services for more than a decade. Planwell delivers ITIL Best Practice consultancy and implements ITIL-compliant Service Management solutions using leading technology solutions.
Benefits of Professional Services are:
- Provides time and cost savings
- Enables a better use of your resources
- Enhances communication
- Improves IT credibility
- Resolves management issues
- Provides a cost benefit to every project