Redefining IT Service Management

As an ITSM specialist Planwell have a long history in the Service Desk marketplace. We understand the regional business drivers and the scale of solutions that local businesses need to support their customers.  In keeping with market demand, web services that are charged on a monthly basis for a fully functional suite of applications is available from Planwell.

Software as a Service, from Service-now delivers On Demand IT service management.

About Service-now.com

Service-now.com is the leading provider of On Demand IT service management solutions. Supporting more than one million users worldwide, we have seen exceptional growth since our inception in 2004.

We are redefining the IT service management market and changing the rules of the software game. We believe that an IT department or external service provider, regardless of size or complexity, requires a "single system of record" for all processes being used to provision, upgrade, repair, support, and manage the business services and the underlying infrastructure upon which an organization depends.

The single system of record embodies ERP for IT and provides clear visibility into what is being done in IT, for which parts of the business, with what priority, as well as the risks associated with that work. It will be sufficiently comprehensive for the most technical manager to understand the impact of pending changes being made in seemingly unrelated areas, yet simple enough to use that a non-IT employee finds value in it for reporting issues, ordering new services, getting news, and knowledge about the business.

The single system of record’s foundation will integrate the very latest discovery, management and monitoring technologies and build a single point of truth to manage and measure IT.

Visit Service-Now at www.Service-now.com

Service.now.com Beliefs

Simple - Simple is best. Consumer software products are leading the transformation of the User Interface.
Complete - Customers want a complete solution which also plays well with other critical applications in their infrastructure.

Standards Based - Flexible and Open Standards (ITIL, SOX, COBIT), (HTTP, SOAP, LDAP, Java Script, ECMA 262) are the way to go.

How Service-now.com is redefining IT management:

Service-now.com provides a modern set of ITIL based service management applications delivered on a single extensible development platform.
Our broad application scope includes: