Product Knowledge - May 2010

From the Vendors

BMC Software

  • BMC in the news launching their SaaS offerings.  Click here
  • For more information on BMC Remedy OnDemand.  Click here
  • For more information on BMC ServiceDesk on Force.com.  Click here
  • BMC Service Desk Express, version 10 released.  View the What's New pre-recorded webinar.  Click here 

Service-now.com

  • New Data Centre for Service-now.com

Service-now.com, the fastest growing ITSM tool vendor in the world has extended commitment to the Australian market.  In April 2010 Service-now.com, which is a high availability SaaS based solution, opened its latest data centre in Australia  Whilst Service-now.com has been gaining traction steadily in the Australia / New Zealand market this additional investment addresses the concerns for many local and federal organisations about where their data resides, allowing them to take advantage of the Service-now.com solutions.

Peter Dunlap (Service-now.com channel manager) says "We are excited about the growth in business to date, and the potential we see in ANZ.  This is what made the investment in a local data centre the right thing to do for our business in ANZ right now"

  • View the Spring Release webinar.  Click here
  • View all Press Releases from Service-now.com.  Click here

Assessment Portal

  • Assessment Portal release Project Assessment Cartridges.  Click here